Delivery: Once we have confirmed your order and received payment for the goods, your order will be dispatched.
If your order is confirmed and paid for before 2.00pm Monday to Thursday then under normal conditions you will receive next day delivery.
Orders placed between Friday and 2.00pm Monday, may not reach you until the following Tuesday.
Please Note: Cheques can take 5 days to clear.
We cannot guarantee delivery for a certain day or time but you can expect delivery within 24 hours anytime between the hours of 8.00am and 7.30pm.
Parcels up to 2 Kilograms are sent via 1st Class Post. Parcels over 2 Kilograms and those of higher value are sent via overnight courier, for which a signature is generally required on receipt. If any items are out of stock, we will inform you of expected delivery date or refund any payment.

Shipping Charges: All orders delivered to a UK mainland address are charged at £5.95p inclusive of VAT @ 17.5%. All orders delivered to a UK off-shore address are charged at £7.95p inclusive of VAT @ 17.5%. Orders delivered to other European addresses are charged at £17.63p inclusive of VAT @ 17.5% unless otherwise stated.

Please Note:
Unless otherwise stated, items are after-market parts, not genuine manufacturers parts. We are committed to providing you with top quality replacement service parts at competitive prices. All prices include VAT at the current rate where applicable.
We reserve the right to occasionally substitute one brand for another in the interests of maintaining our commitment to a swift delivery. When this does happen, the replacement item will be of the same or of higher quality.

Returns: No merchandise may be returned for credit or adjustment without authorisation.
Full credit or replacement, at our discretion, will be allowed in cases where the goods are returned because of obviously faulty workmanship or an error on the part of our organisation. All claims must be made in writing.

Cancelled Orders - If you cancel an order then you must return the goods at your expense.
If you fail to return the goods or you return them at our expense, then we will charge you the direct cost of the return even if you have been refunded.
These cancellation rights end seven days after the day you received the goods.

We make every effort to ship the correct parts to our customers. We double check each order when it is entered into our computer by comparing that model/Part number and the description you have given us against the description for that model/part number in the system. If there are any questions, please contact us via our email form on the contact us page.

All returns must be authorised by writing to info@motorcycleproducts.co.uk