Delivery & Returns Policy of Motorcycle Products

Sourcing from the worlds leading motorbike parts manufacturers we can offer our customers the best value in spares

24hr FREE UK DELIVERY

From The UK's Biggest Online Parts Store

 

 

If your wheels are Japanese then use the drop-down menus to select your model

 

 

 

Index » Catalogue » Delivery & Returns

you may log in here to view your account details or to create a new account

view the items that you have added to your shopping cart

checkout from your cart and pay for your goods

please contact us with any questions

Air & Oil Filters
Brakes
Cables
Chains & Sprockets
Clutch Parts
Electrical
Engine Parts
Exhausts

Fairings & Body Parts
Fasteners & Fixings
Forks & Steering
Fuel & Cooling
Gaskets & Oil Seals
Handlebars & Grips
Levers
Lifts & Stands
Lights & Indicators
Maintain & Repair
Mirrors
Shock Absorbers
Tyres & Tubes
Wheels & Bearings
Accessories
Honda Parts

Kawasaki Parts

Suzuki Parts

Yamaha Parts


Delivery & Returns Delivery & Returns

All returns must be authorised by writing to "Contact Us"

New Page 10

You must state your order number and request a returns authorisation number and returns address. Failure to return with the correct authorisation number or if you return to an unauthorised address, we shall not pass credit. Full terms of returns below.

 

Motorcycle Products Limited comply with the UK Consumer Protection (Distance Selling) Regulations that came into force on 31st October 2000

 

Shipping Charges:

All orders over £40.00 to a UK mainland address are delivered FREE.

If order total is £40.00p or under then a £3.95p charge inclusive of VAT @ 17.5% applies.
Channel Islands (UK Only) at £14.99p (No VAT)

Republic of Ireland £14.95p inclusive of VAT at 17.5%.

Delivery to most other European addresses Including Germany, France, Denmark etc. are charged £28.75p inclusive of VAT @ 17.5% unless otherwise stated.

 

We DO NOT ship anywhere outside of Europe

 

Delivery:

Once we have confirmed your order and received payment for the goods, your order will be dispatched.

We regret that we cannot guarantee next day delivery, however, if on the UK mainland and your order is confirmed and paid for before 2.00pm Monday to Friday then under normal conditions you will receive your goods next working day.

Please note that the Scottish Highlands and other remote areas may take a few days longer.

Parcels up to 2 Kilograms are sent via 1st Class Post and parcels over 2 Kilograms and those of higher value are sent via overnight courier, all for which a signature is required on receipt.

If any items are out of stock, we will inform you of expected delivery date or refund any payment be it for part or whole order.

Please Note: Cheques can take 5 days to clear.

 

Not at Home:

Please note that couriers require that someone be present to sign for all packages.

If nobody is available to sign for the package, the courier will leave a card notifying of the failed delivery attempt.

This card will instruct customer to contact them to rearrange delivery.

The courier may attempt to leave package with a neighbour or failing that, will attempt delivery again within the next day or so.

If customer fails to receive or fails to contact courier, the parcel will be returned to us at the customers expense.

 

Returns:
No merchandise may be returned for credit or adjustment without authorisation.
You must contact us and request a returns authorisation number and returns address.
Failure to return with the correct authorisation number or if you return to an unauthorised address, we shall not pass credit.
Items which are sold in clear sealed packaging must be returned in the same unopened sealed packaging to qualify for any refund and also that electrical items can only be returned if they have not been fitted or used in any way.
In the case of electrical items that have been fitted there is a possibility that the new part can be damaged by some other fault in the equipment it is connected to. Therefore, no electrical items may be returned if they have been removed from sealed packaging unless obviously faulty.
Full credit or replacement, at our discretion, will be allowed in cases where the goods are returned because of obviously faulty workmanship or an error on the part of our organisation.
All claims must be made in writing.

 

Cancelled Orders:

If you wish to cancel and return your order where goods have already been dispatched or received by you, you must inform us in writing requesting cancellation within 7 working days from receipt of order either by fax, letter or email.

If you cancel an order then you must return the goods at your expense within 30 days.
If you fail to return the goods or you return them at our expense, then we will charge you the direct cost of the return even if you have been refunded.

Cancellation rights end seven days after the day you received the goods.

Always ensure returned goods are posted by at least Royal Mail "recorded delivery" as we will not be held liable for goods lost in transit.

 

Please Note:
Unless otherwise stated, items are after-market parts, not genuine manufacturers parts.

 

All prices include VAT at the current rate where applicable.
We reserve the right to occasionally substitute one brand for another in the interests of maintaining our commitment to a swift delivery. When this does happen, the replacement item will be of the same or of higher quality.

 

We make every effort to ship the correct parts to our customers. We double check each order when it is entered into our computer by comparing that model/Part number and the description you have given us against the description for that model/part number in the system. If there are any questions, please contact us via our email form on the contact us page.

 

Title of goods shall not pass to the buyer until paid for in full

 

Registered Office: Motorcycle Products Ltd C/o Trafalgar House Fullbridge Maldon CM9 4LE

 

Continue

FREE 24hr UK DELIVERY of All Motorcycle Parts

Spend over £40 for

Free Delivery

or pay just £3.95p

* see terms

Delivery & Returns

Terms & Policy

Useful Info

Like This Site?

Exchange Links

Resources

Motorbike Breakers

Embroidered Badges

Random Product
Recently Added

Sprocket Kawasaki ZZR1400-D 2009 (Front)
Sprocket Kawasaki ZZR1400-D 2009 (Front)

Copyright © 2010 Motorcycle Products Limited All Rights Reserved

Company Registered in England No. 4356406 VAT Reg: No. 594 88 6956 GB

Motorcycle Products Ltd Established: 1992